1What is your typical process for working with a new customer?
The best way to start is with a phone call to us. This allows us to ask the right questions and gives you a chance to ask about the team, the process or anything else going on in your mind that’s causing concern or hesitation since usually this is their first time going through this process.
2What types of customers have you worked with?
We have worked with all types of customers including those who wanted personal blogs and portfolios, diverse companies from yoga and diamond businesses to technology and hair care businesses, and people developing advanced software and web applications. We have customers across all types of industries. Most have specific needs that can be unique, however the process is almost always the same. We can create premium WordPress design and development, custom magneto designs and developments as well as straight or custom HTML5 design and development. We can also develop SiteCore and just about any other platform that can handle the project.
3What advice would you give a customer looking to hire a provider in your area of work?
There can be many steps to take along the way. Not to mention technology can be difficult to understand. Our advice would be to hire someone who will understand your target audience and who is willing to keep you involved every step of the way. Find someone you can trust and is willing to help you every step of the way.
4What questions should customers think through before talking to professionals about their project?
Allow the time required to do everything correct. We take pride in knowing our tasks are not always the same. You can’t just do “x” and expect results. There’s literally about a few hundred things that need to be done to see results. Having this keen understanding is essential. It’s best for you to take the time required before talking with us to know what your requirements are.
5What should the customer know about your pricing (e.g., discounts, fees)?
Your IT solution or website should be thought of as an investment into your company’s future. The more you can invest with the right company, the stronger your ROI will be long term. We can offer a standard rate, but there is no possible way to give a standard price for everyone. Think of it like building a house, everyone is different and that leads to different needs. You are investing in this house for years to come and want it built with the highest quality. Something that is scalable and can be easily built upon for the long term.
6Describe a recent project you are fond of.
We got started because of a company that has been in business for over 25 years. They had an outdated website and they wanted a complete overhaul. They were so used to doing business with local based companies for everything. It made sense for them to think that local companies would be able to help them for their new website project. After trying a considerable amount of carious local based website companies, they became frustrated and unable to find help. They finally found us, and because they had been burned in the past by local companies, they needed convincing that we would not do the same. We decided to create a new website that was fresh, modern, responsive, SEO optimized, fast loading and seamless for their users. We did this all without charge until the results came in. When the results came in they couldn’t be happier!